ホテル クローチェ ディ マルタ - フィレンツェ

スタッフの方には親切に対応していただきました。

期待しすぎていたせいか、部屋のイメージが違っていて。。。朝食がひどかった。

テルミナ駅からは多少離れているので、大きなスーツケースを石畳の上をゴロゴロ転がしていくのは不便です。タクシーを使うほどの距離でもないと思いますし。 ただ、ホテル自体はかなり快適でした。 日本のビジネスホテルのようで、ヨーロッパの一般的なホテルとは違い、日本人の我々にとっては過ごしやすい環境だと思います。 ただ、室内が暑い。暖房が効きすぎています。 室内で調節不可能です。

The room and staff friendliness.

Bathroom...not a single hook of any sort to hang anything ! There was some work in progress causing dust and noise.

Good staff, good breakfast, silent room, renovated bathroom, excellent position.

The location of the hotel ion Florence was excellent.

The hotel needs to add more pressure to its water lines and add more hot water.

1. Near train station center 2. Great service from stuff 3. Big room 4. Very clean 5. Quiet

Coffee from automatic machine at breakfast was not good - but you can ask for the good coffee from stuff manual machine

Pleasant staff. Great location. Awesome rooftop bar with phenomenal view of the city and the Duomo.

I liked everything about it. No complaints.

Friendly staff.Clean towels every day.Bathrooms good,new.Breakfast fine.The location and the swimming pool was great.(Unlike the reviews I read)

the location and the room size and design

The swimming pool is very poor

The staff was very kind and welcoming. The view from the roof terrace is amazing. There is a very nice pool in the garden. The best hotel for a visit to the centre of florence! (Perfect location!). We had a wonderfull stay!

A very nice looking hotel with good sized clean rooms.

Front rooms too noisy; we had to be moved. Some staff appalling - Given the ok to swim in pool on day 1 (May 2010) but on day 2 told pool not cleaned since last year so not possible to use it until 01/06/2010. Similarly told roof top terrace would open in afternoon; later=01/06/2010. Also told we were booked for dinner; later told not open for hotel guests to book as outside booking taken for whole restaurant. No apologies for any of this and staff member shouted at my wife for asking questions re the above.

Excellent location close to city centre as well as the train station. Clean and nice. Friendly staff. Good value for money in September.

Very convenient location - spacious room for european standards - smiling, friendly, helpful staff

Poor breakfast but ok

Ideal location for business and tourism in Florence. The room was spacious (booked a single but moved to a larger room at no extra cost), clean and quiet. Reception was friendly and eager to assist.

Breakfast was poor in both quality and variety. Bathroom was small (probably expected considering the age of the building), but very clean. Free internet access would have been most welcome.

Very nice little hotel with lovely restaurant & pool area. Well-located to train station and within walking distance to all the sights in central Florence.